Frequently Asked Questions

What do I get for my money?

Your subscription includes weekly safety and security courses covering 5 major pillars of threats. These pillars include Safe Travel, Man Made Incidents, Medical Events, Natural Disasters and Cyber Threats. Every week, all year long, you will receive valuable safety and security video training tips and tricks to increase your own security posture.

How do I get new lessons?

You will receive weekly notifications for your new Crisis Proof Course. Upon completion of each course, you will receive a certificate of completion. Your goal is to collect all certificates throughout the year. You can also log in to your account at any time to see if new lessons are available.

Can I get a refund?

Refunds will be handled case by case based on a myriad of factors.

How do I change my payment method?

To change or update your credit card on file, log into your account and go to the Payments tab.

Can I have access to all the lessons right now?

Our system is based on current adult learning criteria. You will receive a weekly course and each will build off the others over time. In the end, your level of retention will increase by learning in small bites over time vs. everything all at once.

Can I cancel at any time?

You can cancel at any time by emailing support@escapethewolf.com. Please use the subject line “CANCEL” and include your username in the email.

What are your terms of use?

As a member, you are agreeing to the following Terms of Use:

Escape the Wolf course material may be used for PERSONAL use only.
If you would like training for your organization, contact us.
Escape the Wolf retains all copyright to content published on https://courses.escapethewolf.com. Content from this site cannot be republished or sold.
You May NOT:
  1. Do NOT Republish any content from this site online or in printed format.
  2. Do NOT share your membership content with others – this is considered copyright infringement.
  3. Do NOT place any content from this site on social media site.
No materials on this site may be replicated without the consent of Escape the Wolf. Any unauthorized reproduction or copyright infringement will be subject to legal action.
These terms of use allow us to provide quality training at an accessible price. For questions regarding our terms, please contact us.